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 | Shop OnlineNews updates from across the Security Industry. BSIA: Cash-in-transit attacks falling
Date: 2 February 2008 Source: Info4Security
A partnership between the Police, the GMB and the retail, banking and security industries is having a measurable impact on cash-in-transit attacks, according to the BSIA. Latest statistics from the British Security Industry Association suggest there has been a 28 percent drop in cash-in-transit attacks in the second half of 2007, following the implementation of a cash-in-transit action plan. Between January and June 2007 there were 617 attacks, compared to 422 in the second half of the year. The plan – which was signed at the Home Office in May – for the first time bound together the key players into a framework for action. Explaining the plan, BSIA Chief Executive, David Dickinson, said: "The initiative has involved complex overt and covert Police operations in police forces across the country; considerable investment by the security industry in the introduction of new technologies to deter and detect attacks; the increasing implementation of best practice when dealing with CIT deliveries amongst the banking industry; and significantly
SIA Checks Door Staff in Glasgow Source: Security Industry Authority
10 licensed premises were visited and 16 door supervisors were checked. Eight people held valid SIA Door Supervisor licences and eight individuals were warned for offences of working without a SIA licence. Action against licensees and security directors suspected of deploying unlicensed staff may follow. Jennifer Pattinson, an SIA Head of Investigation said: "Half of the door staff checked were flouting the law and putting the public at risk by working illegally. Door supervisors, working without an SIA licence, and those deploying them, are committing an offence. Licensees risk having their premises closed. We reminded licensees of their legal obligations when employing their own staff or using contracted door staff. We also urge other licensees to check that their security suppliers operate within the law. We would like to thank our partners at Strathclyde Police for working with us as part of this ongoing operational activity within the area. They, like us only want to see trained, professional and SIA licensed door staff working in positions of trust." Superintendent John Farrell from Strathclyde Police said: "Six of the eight door staff warned had made steps towards becoming compliant with the law. Licensees could find their licence at risk if they fail to ensure they have SIA licensed door staff working on their doors. Strathclyde Police will continue to work with the SIA to ensure compliance with the law and further joint operations will be taking place in the force area."
SIA Praises Door Staff after Festive Checks Source: Security Industry Authority
The Security Industry Authority (SIA) can now release the results of Festive Spice, the multi-agency campaign which saw the SIA and partners carrying out a series of weekend checks on door staff at licensed premises across Great Britain. Over 300 licensed premises were visited. Jackie Munn, an SIA Head of Investigation and Festive Spice lead said: "The results for Festive Spice are very positive. Christmas and New Year are extremely busy times for the licensed trade that is why, for public safety, it is vital that door staff are trained, qualified and SIA licensed. We worked closely with our partners across the country and we were all impressed with the levels of professionalism and commitment shown by door supervisors, and the level of compliance with the law. Door staff have an important role to play in the fight against criminal activity, anti-social behaviour and underage drinking on licensed premises. It is reassuring for the public that door supervisors and licensees recognise the importance and value of an SIA licence."
Source: Security Industry Authority
Presentations were given by the SIA, Border and Immigration Agency (BIA) and two security guarding companies gave case studies of their experiences in checking the right to work status of their employees. Andy Drane, Director of Operations said: "We wanted to ensure that security employers were well-informed about the illegal worker situation and it was good to hear about companies addressing the problem effectively. With security employers fulfilling their responsibility through the use of best practice and the increasing rigour of the SIA licensing procedures, between us we can significantly reduce the risk of illegal migrant working in the security industry."
SIA Commissions Licensing Research Project Source: Security Industry Authority
The research will involve confidential interviews with door supervisors, security guards and managers of security companies, to gain a broad understanding of what people think of the SIA. Potential respondents will be sent a letter informing them about the research and asking them for their contribution. Later, Cragg Ross Dawson recruiters will contact some of the potential respondents by telephone to ask if they would like to take part, and if so fieldwork interviews will be held in January and early February. The information gathered in the interviews will be collated and analysed to produce a report, which will be published in the spring. The outcome of the research could influence the way in which the SIA operates in the future.
Source: Security Industry Authority
The visits were part of the nationwide multi-agency campaign Festive Spice, which sees SIA investigators working alongside partners to carry out weekend checks on door staff at licensed premises during the run-up to the busy Christmas and New Year period. On 29th and 30th November, officers from the Northern Constabulary supported SIA Investigators checking 13 sites around Inverness. Of the 16 operatives checked, 11 individuals were issued with warnings under Section 3 of the Private Security Industry Act 2001 (working without an SIA licence). 5 operatives were deployed lawfully and were displaying their SIA licences. Jenny Pattinson, an SIA Head of Investigation said: "Security guards and door staff who work without an SIA licence, and those deploying them, are committing an offence and it is disappointing that the majority of those checked were not complying with the law. The security industry and night-time economy are growing and important sectors in Scotland. SIA licence holders are qualified and professional operatives and there is no longer a role for amateurs." Inspector Bob Pollock, at Northern Constabulary said: "We were extremely disappointed to find that 69% of those operatives checked during the joint Police, SIA operation were found to be working without an SIA licence. The provision of door stewards assists in the maintenance of public order and safety, and the purpose in having trained, registered door stewards is to provide the public with a service in which they can have confidence and trust. We would therefore join with our colleagues at the SIA in urging licensees to be certain that they are operating within the law when employing door stewards for their own, their customers, and the public's benefit." Licensees are urged to check that their security suppliers operate within the law. SIA licences can be checked through the Register of Licence Holders on our website. You can also check the validity of a licence by calling 0844 892 1025 and selecting option 1 (you will need to enter the 16-digit licence number in order to check a licence in this way). Source: Security Industry Authority
The Security Industry Authority (SIA) will be working with partners to carry out a series of weekend checks on door staff at licensed premises during the run-up to the busy Christmas and New Year period. SIA Investigators will be supported by regional police forces, licensing officers and local authorities as part of the nationwide multi-agency initiative designed to ensure that revellers can enjoy their nights out in a safe environment. Jackie Munn, an SIA Head of Investigation, who is leading Festive Spice said: "We will be working closely with our police partners, local authorities and the licensed trade in the busy time leading up to Christmas and the New Year. The multi-agency visits are a clear demonstration that everyone working together can make a positive contribution to public safety. We want to ensure that the many people who go out during this period can do so, knowing that door staff, who play a key role in dealing with alcohol related crime and disorder are, trained, qualified and SIA licensed. Door staff working without an SIA licence, and those deploying them, are committing an offence and licensees risk having their premises closed." Licensees are urged to check that their security suppliers operate within the law. SIA licences can be checked through the Register of Licence Holders, available 24-hours on the SIA website.
SIA Targets High Risk Security Firms in Scotland Source: Security Industry Authority
On 12th and 13th November, 53 sites (operated by 11 security companies) were visited and Investigators discovered 39 Section 3 offences (working without an SIA licence) and 1 Section 9 offence (not displaying an SIA licence). Further action is being considered. 11 operatives were deployed lawfully and were wearing their SIA licences. Jennifer Pattinson, an SIA Head of Investigation said: "It is disappointing that a large number of security operatives were deployed and working without SIA licences. Of the 11 companies targeted, we identified and warned 10 of them in September that they were in danger of not being adequately prepared for licensing. Two months on and most of these companies are acting unlawfully by deploying unlicensed staff. As we make clear in our published enforcement policy - we always take a fair and proportionate approach to any enforcement action and we work with individuals and companies to help them comply with the law. However, we expect compliance with the law at all times and further action may be taken under the terms of the Private Security Industry Act 2001."
SIA Invites Small Businesses in the Private Security Industry to Form Network Date: 7 November 2007 Source: Security Industry Authority
The meeting will be a good opportunity for representatives from small businesses (those employing up to 25 employees) to meet, discuss and explore issues about the industry and SIA activities. The SIA will arrange and facilitate the first meeting, after which it is anticipated that this new interest group will self manage subsequent meetings. This is a chance for people in small businesses to engage with the SIA and others in the industry, to act as a contributor to the meetings and discuss topical issues. The Small Business Network meeting will be held on Tuesday 8 January 2008, at a central London location. If you wish to express an interest in attending the meeting, please visit this page and register your interest by 30 November 2007.
Date: 1November 2007 Source: Security Industry Authority
The SIA has worked closely with the Scottish Government, Association of Chief Police Officers in Scotland, (ACPOS) and the security industry in Scotland to ensure that all those who required a licence were aware of the legislation and could be ready for 1 November. To date, over 247,000 people are licensed to work in the regulated security industry throughout Great Britain and there are 398 companies recognised as SIA Approved Contractors. Kenny MacAskill, Scottish Minister for Justice said: "1 November heralds a new era for the private security industry in Scotland. Much work has been done over recent years to develop the private security industry and to ensure that it plays a full role in helping to protect the public. Regulation will assist this process by driving out the bad guys and continue the development of an industry for the 21st century." Michael Wilson, Chief Executive of the SIA said: "I would like to pay tribute to our partners - the Scottish Government, the Police and the Councils in Scotland, and to the private security industry in Scotland - for helping us get to this point. It has been a real joint effort. We look forward to working with our partners, to enforce the new legislation effectively, to further drive out criminality from the sector, and to promote recognition of the private security industry as a valuable partner in protecting the public." Speaking on behalf of ACPOS, Chief Superintendent Andrew Laing of Fife Constabulary said: "We will support the Security Industry Authority in all of its efforts to ensure that the industry is free of criminal influence. The industry plays a major role in providing a safe and secure environment for communities - whether that be safeguarding property, stewarding licensed premises or managing crowds at football matches and other major events. It is vitally important that the services they provide are professional and trustworthy."
SIA Close Protection Operation a Success Date: 17 October 2007 Source: Security Industry Authority High Compliance at Top Companies' AGMs
During the summer, the first round of a Security Industry Authority (SIA) operation focussing on business related close protection compliance took place, when SIA investigators visited the annual general meetings of high profile FTSE 100 companies. SIA licensing for close protection operatives became law in England and Wales on 20 March 2006 but the covert nature of close protection work makes it difficult to determine obvious levels of compliance. Of the 109 close protection operatives checked throughout the operation, all but 4 were found to be compliant within the Private Security Industry Act 2001 and held a valid SIA Close Protection licence. Poppy Saunders, an SIA Head of Investigation said: "I am pleased to see the great majority of close protection operatives checked at these events were correctly licensed. The high rate of compliance demonstrated during this operation shows the recognition and value of an SIA licence in this demanding and important sector." Where breaches of the law were found, SIA investigators took action under Section 3 and Section 5 of the Private Security Industry Act 2001.
SIA Licensing Countdown for Scotland Date: 8 October 2007 Source: Security Industry Authority
It is now less than four weeks until Security Industry Authority (SIA) licensing extends to Scotland. From 1 November, it will be illegal to work in certain designated sectors in the private security industry without an SIA licence. The 1 November will see one set of SIA licences across the whole of Great Britain - Scotland, England and Wales. The GB-wide SIA licences are recognised as a portable symbol that the individual is trained, qualified and fit and proper for their role. To date, over 238,000 people are licensed to work in the regulated security industry throughout Great Britain and there are 388 companies recognised as SIA Approved Contractors throughout Great Britain. Andy Drane, Deputy Chief Executive of the SIA said: "We have been communicating with the industry in Scotland for over two years about SIA licensing and I am pleased with how proactive Scottish operators have been as we move towards 1 November. Thousands of employees, supervisors, managers and directors already hold an SIA licence, which demonstrates their commitment to working in a professional industry. Regulation will prevent unsuitable people from obtaining positions of trust in the private security industry. Legitimate businesses will benefit as improving standards will drive out the small minority of companies who are tarnishing the sector by using the security industry as a front for illegal activities."
£400,000 Unclaimed by Security Operatives Date: 13 September 2007 Source: Security Industry Authority
The Security Industry Authority (SIA) is urging thousands of SIA licence holders to claim back their share of over £400,000 waiting to be returned to them in licence fee refunds. Operatives holding more than one valid SIA licence can claim a 50% refund on their second or subsequent licences - that's a refund of £122.50 for each additional licence granted*. Thousands of operatives have obtained two or more licences but have failed to claim back a refund on the full £245 licence application fee. The SIA is advising licence holders to act now and make a claim. To claim applicants should: Hold more than one valid SIA licence
Date: 11 September 2007 Source: Security Industry Authority 'High risk' Companies Sign Compliance Declaration
Last week, investigators from the Security Industry Authority (SIA) visited a number of Scottish security directors and managers to forewarn them that they could face severe penalties if they deploy unlicensed staff after the 1 November licensing date. The 20 security companies are considered by the SIA to be at 'high risk' of not being in a position to be able to supply sufficient licensed security staff after 1 November. Senior employees of the companies were asked to read and sign a compliance notice acknowledging that they understood the terms of the Private Security Industry Act 2001 (PSIA 2001), their obligations under the Act, and the consequences of not complying with the law. Jennifer Pattinson, SIA Head of Investigation for Scotland said: "The security directors we visited cannot claim ignorance over their legal obligations under the PSIA 2001. Security companies have been aware that SIA licensing is coming to Scotland for some time but I am concerned that, with just over seven weeks before the offence date, there are still companies who are not adequately prepared."
Counter-terrorism Training for Retailers
Date: Friday, Aug 3, 2007 Source: Info4Security
Retailers in greater Manchester are to be trained on how to deal with a terrorist attack over the next two years. Officers from Greater Manchester Police’s Counter-Terrorism Unit (CTU) as well as from the Greater Manchester Fire and Rescue Service, Civil Contingency Departments and the North West Ambulance Service will be carrying out the specialist training. The aim is to ensure that all retailers, and in particular those operating in large shopping centres, are fully prepared for a terrorist attack and completely aware of their roles and responsibilities.
Training will last for one day, and involves taking businesses through a simulated terrorist attack. It will look at a number of aspects including recovery from an attack. The course is also set to explore what is likely to happen during an incident, and the types of injury that can be expected.
The first training day was held on 30 July at The Reebok Stadium in Bolton. A further nine events will take place in 2007 under Operation Argus, the National Counter-Terrorism Security Office initiative, with more planned for next year.
More details are available from Greater Manchester Police’s PR Department. Telephone 0161-856 5944 and ask for acting assistant head of PR, Laura Bimpson.
More Unlicensed Guards Found in SIA Checks
Date: Monday, Jul 30, 2007 Source: Info4Security
Three unlicensed security guards face prosecution after they were discovered working in Rugby last week by police and SIA investigators. CCTV operatives in the town centre and at two retail parks were also checked in the operation, part of the SIA's nationwide campaign to cut unlicensed activity.
A total of 18 premises were visited, and SIA investigators say the majority of staff were operating in line with the Private Security Industry Act and licensing conditions.
However the three unlicensed guards and another, who failed to display their license at work, now face further action.
Christy Hopkins, an SIA Head of Investigation, praised the work of Rugby Police who helped to organise the initiative: “The aim of the joint police and SIA operation was to identify unlicensed security operatives in Rugby and to ensure that only the best and legal security service is provided to Rugby’s retail sector and their customers.
“We will continue to collaborate with the police to ensure that unlicensed security activity is addressed.”
Inspector Robert Gainer from Rugby Police said: “'We were pleased to be able to work in close partnership with the SIA on this operation. They play a very important role in ensuring that employees in the private security industry are trained professionals, whose evidence can be relied upon.”
He said that licensing door staff has helped to reduce town centre violence, giving people more confidence to go out at night.
“Now both businesses and shoppers in Rugby can also enjoy increased confidence that they are being protected from harm and loss by properly trained, vetted and licensed personnel.”
In the last month the SIA have announced the discovery of eight unlicensed guards through their checks in Wakefield, Leeds and Rugby.
Northern Ireland aide to become PM's Security Adviser
Source: Info4Security
A key Northern Ireland aide is to become the UK’s Head of Security, the Cabinet Secretary Sir Gus O’Donnell has announced.
Robert Hannigan will take charge of intelligence and resilience and act as the Prime Minister’s Security Adviser when he starts the job this autumn.
Hannigan is currently the Director General at the Northern Ireland Office, which was set up in the seventies to secure lasting peace in the region.
Sir Gus announced the appointment following Gordon Brown’s statement on Wednesday which set out plans to strengthen homeland security.
Sir Richard Mottram, the current Permanent Secretary for Security, Intelligence and Resilience, said he will be retiring from the Civil Service. A separate Head of Intelligence Assessment and Chairman of the Joint Intelligence Committee is also expected to be announced.
The Prime Minister told Parliament: "In line with the Butler Report we will separate the position of Chairman of the Joint Intelligence Committee from policy adviser to the government. And so the sole responsibilities of the Chairman of the Joint Intelligence Committee will be to provide Ministers with assessments which have been formulated independently of the political process and to improve across government the effectiveness of intelligence analysis."
Sir Gus said that the new appointments met the remit given to him by the Prime Minister to make sure security and intelligence analysis is kept independent of the political process.
He said: "Robert Hannigan is an exceptional civil servant who has played an important role in recent developments in Northern Ireland. I very much look forward to working with him."
Hannigan was the Prime Minister’s principal adviser on the Northern Ireland peace process, including negotiations with political parties and the Irish Government.
Dalia Lama Provided with Close Protection from Northern Ireland based Security Company during Recent Visit
Northern Ireland based Federal Security Services said they were 'delighted' to provide security for the Dalai Lama on his recent visit to the province.
The Buddhist leader and his entourage were provided with Close Protection (CP) Officers during the visit on 18th of July, where he made an appearance at several events. The exiled Tibetan was in the country to support the charity Children in Crossfire which aims to eradicate child poverty.
Brendan Flynn, the Managing Director of Federal Security said, “We were delighted to provide support for the charity in the form of Close Protection Officers to ensure the safety of the Dalai Lama and his entourage at his hotel, at events with the press and public and during transit between locations.”
A part of Newcourt Group Plc, Federal Security Services employs 890 security officers on assignments across both public and private sectors.
Business Analysts identify £363m wate of Profit Per Annum.
Date: Tuesday, Jul 24, 2007 Source: Info4Security
The British manned security industry is wasting £363m of profit every year, a new report has claimed.
The report from business analysts Plimsoll Publishing also found that 15% of companies in the manned industry are operating at a loss.
They claim money is being thrown away because of companies’ failure to control their losses and manage their businesses effectively. Plimsoll go on to say that 208 of the UK’s 281 manned security firms would make more money under new ownership.
Senior Analyst on the project, David Pattison said, “These results prove just why the manned security industry is currently hot with takeover talk and speculation about future ownership. It’s certainly no surprise that trade buyers and private financiers are taking a close look at the industry- some of these businesses have huge potential that is not being realised at the moment.” He continued: “We’ve heard a lot about private equity firms recently and this is one industry where they could reap rich rewards.”
The report says there are several ‘classic strategies’ that companies are failing to adopt to protect their profits.
Cutting out unprofitable sales, keeping control of trade debtors and reducing borrowing are all cited as important steps towards financial health.
SIA Encourages Public and Security Sector Staff to Report Illegal Activity
Date: Monday, Jul 23, 2007 Source: Info4Security
The Security Industry Authority (SIA) is encouraging the public and security staff to report illegal activity on a new section of their website.
Individuals are being urged to provide information about people breaking SIA rules and working without valid licenses on the SIA’s enforcement pages. Dianne Tranmer, Acting Director of Operations at the SIA, said that protection of the public is the authority's principal aim.
“Breaches of the Private Security Industry Act 2001 are not acceptable. We expect compliance with the legislation at all times but a small minority of individuals and companies think they can break the law and not face any consequences."
The updated enforcement pages also feature up-to-date information on the number of SIA licences and ACS approvals revoked.
Tranmer said: “Through the enforcement pages, we can receive information and taking an intelligence-led approach, target offenders using the full range of sanctions available to us.
“We welcome any information about companies deploying unlicensed operatives, those working without an SIA licence or who are breaching licensing conditions. I urge the public and the security industry to support us by giving information using the SIA website or through Crimestoppers.”
Police to Access Automatic Number Plate Recognition (ANPR) Data
Date: Wednesday, Jul 18, 2007 Source: Info4Security
The British Police Service are world leaders in the application of Automatic Number Plate Recognition (ANPR) technology, a technology that was itself invented in the United Kingdom. Whilst use of ANPR technology in its first twenty years was largely restricted to counter terrorism purposes, there has been significant development in the use of ANPR in a wider policing environment in recent years.
A recent leaked Home Office document suggests police could be given instant access to data from thousands of ANPR cameras across the country to help them solve non terrorist related crime.
According to a number of national newspapers, the document says the technology will record details "for all crime fighting purposes", but campaign groups have been quick to voice concerns over plans for nationwide police access.
Earlier, Home Secretary Jacqui Smith waived Data Protection Act safeguards to allow anti-terror police access to London's congestion charge cameras. Currently police can only apply for the capital’s congestion zone records on a case-by-case basis. Under the new plans they will have access to all of the data ‘live’.
The document, which was leaked to the Liberal Democrats by mistake, says: “Civil rights groups and privacy campaigners may condemn this as further evidence of an encroaching Big Brother approach to policing."
It continues "Conversely, there may be surprise that the data collected by the congestion charge cameras is not already used for national security purposes."
Shami Chakrabarti, the director of Liberty, said: "It is one thing to ask the public for special measures to fight the threat of terrorism. But when that becomes a Trojan horse for mass snooping for more petty matters it only leads to a loss of trust in government."
Ministers made £32.5 million available to the police between 2005-07 for the provision of ANPR technological development.
The Home Office website says a ‘significant proportion’ of this funding was allocated to the development of the National ANPR Data Centre (NADC) - a facility that aims to enhance the police’s post-incident investigation capability.
Overhaul of Border Security Date: Friday, May 18, 2007 Source: eGov Monitor IRIS (Iris Recognition Immigration System), which lets registered passengers enter the Thirty one million passengers pass through Gatwick each year, which represents 14 per cent of those passing through the IRIS enables registered passengers to enter the Immigration Minister Liam Byrne said: "We are significantly toughening "Soon we will also see uniformed officers with new powers at airports across the This biometric technology works by photographing and storing a passenger's iris patterns in a database - then linking them securely to their passport details and immigration status in the The installation of IRIS at Gatwick South completes the roll out of this new technology to nine key airports. It builds on the Home Secretary's commitments in his Review of Immigration to enhance technology at the border to count people in and out of the Liam Byrne visited IRIS at Andy Flower, Managing Director BAA Gatwick said: "The use of this new system helps protect our borders as well as providing our passengers with much faster clearance through immigration controls. The success of the IRIS project in North Terminal has led to its extension to South Terminal. We look forward to encouraging more passengers to use this state of the art technology to help ease their journey through the airport."
16 May 2007 - G4S protects the million visitors set to attend the 2007 sports events G4S Security Services (UK), part of Group 4 Securicor, will play a leading role ensuring safety and security for the 2007 sports and social season. With the season’s events expected to attract a record number of visitors, G4S is making extensive preparations to protect the million plus visitors set to attend, starting with the Epsom Derby on 2 June. The security firm will be providing specialist security services for a range of events during the summer season including the Epsom Derby and Royal Ascot in June, the Wimbledon Tennis Championships1 in June/July, and Henley Royal Regatta. The season’s events attract visitors and media spectators from around the world, bringing valuable tourist revenue for the Paul Bullen, Director of Events at G4S Security Services (UK) said, “Organisers of large, set piece events face constantly evolving risks that could hamper the smooth running of the occasion. Over the past few years they have had to respond to new legislation, anti-social behaviour and an evolving terrorist threat. Additionally, the rise of direct action protests by activist groups has created additional security concerns.” “However, it is crucial that despite these risks, security measures employed at prestigious sports events such as Ascot and G4S Security Services (UK) has recently enhanced its stewarding capabilities with the acquisition of Special Events Security Ltd, a stewarding company. The acquisition enhances the company’s stewarding and crowd management capabilities and provides it with the resources to implement individually tailored security solutions across the events marketplace. 16 May 2007 - SIA Stakeholder Engagement Strategy Published 9 May 2007: Today at the University of Leicester, Security Industry Authority (SIA) Chairman Baroness Ruth Henig, hosted the 'SIA: the Changing Agenda' conference and launched the publication of the SIA Stakeholder Engagement Strategy. Speaking to the audience of security providers, purchasers, SIA partners and stakeholders, Ruth Henig said: "The purpose of this conference is to evaluate what the SIA has achieved through introducing licensing and regulation of the private security industry and to look at the changing agenda and priorities for the future. A lot has been achieved in a short time and there have been many successes and some challenges. The priorities outlined in our Corporate and Business plan for 2007-08, together with our Stakeholder Engagement Strategy, which I am pleased to launch today, will point the direction in which we believe we need to travel in the next three or four years. But our journey has to be a collaborative one and it has to be travelled in step with the private security industry and alongside our stakeholders and partners. We need to become, and be recognised as, not only a first class regulator, but a valued and respected strategic partner - to government and its agencies, to the industry and its representative bodies, to training organisations, the police and other pubic sector bodies." The conference also heard from: David Dickinson, BSIA Chief Executive
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